What is a Salesforce Admin? | Salesforce Explained

This episode of Salesforce Explained is all about Salesforce Administrators. So, what is a Salesforce Administrator? A Salesforce Administrator — or admin — is someone who solves business problems by customizing the Salesforce platform. They use business analysis, automation, communication, and problem-solving skills to help users get the most out of Salesforce technology. Want to learn even more about Salesforce Admins? https://sforce.co/3OCeiVW Need a refresh on Salesforce Customer 360? https://www.youtube.com/watch?v=RH76W0jtnOE&t=0s Better understand the skills needed to be a successful Salesforce Admin: https://admin.salesforce.com/skillskit 00:00 - Intro 00:38 - What is a Salesforce Admin? 02:04 - Salesforce Admins specialty areas 02:53 - What do Salesforce Admins do? 03:37 - Responsibility 1: Automation 04:13 - Responsibility 2: Business analysis 05:22 - Responsibility 3: User management #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Salesforce is the customer company, helping businesses of every size and industry put the customer at the center since 1999. Salesforce helps companies connect with customers in a whole new way with a foundation of trust, harnessing AI + Data + CRM with Salesforce Customer 360, its complete portfolio of products that unites every team around the customer on one integrated, low code platform. Guided by core values and driven by a global community of Trailblazers transforming careers, companies and communities, Salesforce is more than a business — it’s a platform for change. Learn more at www.salesforce.com.