The song "Operator" by Gladys Knight & The Pips is about a woman desperately trying to reach her significant other. She calls the operator, pleading for assistance in dialing the number, as the line has been busy for a long time. The woman wants to apologize to her partner for the hurtful things she has said and regrets her actions. She feels sorry and expresses her desire to talk to him and make amends, hoping he will forgive her. The lyrics also reveal her anxiousness about who he has been talking to for so long and the fear of him finding someone new. The woman considers the situation an emergency and asks the operator to connect her call urgently. She has been waiting for his call for a while and asks for help in dialing his number. Overall, the song depicts a sense of longing, regret, and the desperation to reconnect with a loved one.